Neuaron is an AI voice receptionist platform built by Artificians. A business describes itself once, with its services, hours and FAQs, and Neuaron answers website visitors by voice in real time, in Arabic or English. It books appointments, records every lead and saves a transcript of each conversation to a dashboard.
Visitors press a button on your site and talk. Neuaron answers from the content you load, offers free appointment slots, takes the visitor’s details and gives your team a structured record of the call.
It is instructed never to invent prices. When it cannot answer from your content, it says the fallback sentence you wrote. It gives information and books appointments. It does not give medical, legal or financial advice, verify identity, read account data or take payments.
A company can set up several Neuaron agents, one for each part of the business: HR, Finance, Marketing, Operations and more. Each department gets its own agent with its own knowledge, voice and language, and the agents work together as a team. Because they also connect to your management systems, they work with live company data instead of only the content they were given.
The visitor’s browser requests a short-lived voice session from Neuaron. Neuaron builds the agent’s instructions from your services, hours, FAQs and uploaded documents. Speech streams in both directions in real time through OpenAI’s Realtime voice model, and the caller’s words are transcribed with Whisper. Bookings, leads and callback requests are written to your dashboard. Each business sees only its own data, kept separate by database row-level security, and the API key stays on the server and never reaches the browser.
| Screen | What it shows |
|---|---|
| Overview and Analytics | Calls today, average duration, 30-day trend and outcomes: booked, callback requested, no action |
| Conversations | Full transcript, summary, duration and sentiment for every call |
| Appointments | Customer, service, time and status: Pending, Confirmed, Completed, Cancelled or No Show |
| Inbox and Sales Leads | One enquiry per completed call, with assign and resolve; callers graded Hot, Warm or Cold with a scheduled callback |
| AI Agents, Services, FAQs, Knowledge | What the agent knows, how it sounds and which language it uses |
| Widget and Settings | Colour, position, greeting, business hours, time zone and phone provider |
Labels adapt to the business type: a clinic sees “Patient” and “Appointments”, a hotel sees “Guest” and “Reservations”.
| Sector | Typical use | What to measure |
|---|---|---|
| Clinics and dental practices | Book appointments, answer hours and price questions, log callback requests | Bookings per week, share booked out of hours |
| Hotels and restaurants | Capture reservation requests and answer guest FAQs in the guest’s language | Requests captured after hours |
| Real estate | Book viewings, capture budget and area as a lead | Viewings booked, qualified leads |
| Law firms and consultancies | Take intake details and book consultations | Intake calls handled |
| Service centres, telecom, banks | Answer procedure, fee and branch questions from approved public content | Tier-1 questions handled without an agent |
| Workshops, dealers, other SMEs | Bookings and lead capture without extra headcount | Leads and bookings per week |
Neuaron runs as a cloud service: voice is processed by OpenAI’s Realtime service and business data is stored in Supabase. It is not part of the air-gapped CIPHER, BEVYMIND, SENTINEL and Hisn platforms. If you need an on-premise or air-gapped deployment, see our security approach and our sovereign platforms. We do not claim any certification for Neuaron.
A Neuaron pilot is a ten-working-day trial on your own content. Success criteria are agreed in writing on day one.
Suggested targets, agreed with you and never guaranteed: 90% or more correct answers on the 30 agreed questions, correct booking details in 9 of 10 bookings, the fallback sentence used every time instead of guessing, and Arabic understood in 9 of 10 calls.
| Alternative | Where it is strong | Where Neuaron differs |
|---|---|---|
| Phone menus (IVR) | Works on any phone | Natural speech, no menu trees |
| Human or outsourced call centre | Empathy, complex cases | Answers instantly at any hour, with a structured record of each call |
| Website chatbot | Easy to install | Voice, for visitors who would rather talk than type |
| Global voice-agent platforms | Mature telephony and integrations | Arabic and English out of the box, with setup and support from Artificians |
| Building in-house | Full control | A working product today instead of months of build |
Neuaron is an AI voice receptionist for websites, built by Artificians. It talks to visitors in Arabic and English, books appointments, captures leads and records every conversation in a dashboard.
Not yet. Today visitors talk to it through a voice widget on your website. Outbound callbacks to leads are available, and an inbound phone line is on the roadmap.
Yes. A company can set up one agent per department, such as HR, Finance, Marketing and Operations. The agents work together as a team, each agent can call clients from its own phone number, and agents can connect to Odoo and other management systems. Team setups and integrations are scoped with Artificians per project.
It understands Arabic and replies in the language the caller uses. Dialects vary, so every pilot starts with calls from your own staff on your own questions, and you decide the pass mark.
It answers from the services, prices and FAQs you load, is instructed never to invent pricing, and uses a fallback sentence you approve when it does not know.
Each business’s data is separated by database row-level security in Supabase, and voice is processed by OpenAI’s Realtime service. Neuaron is a cloud service. If you need an on-premise or air-gapped deployment, Artificians’ sovereign platforms are built for that.
We do not claim certification. We review hosting and data-protection requirements with your security team before any pilot with live customer data, and we start regulated organisations on public-information use cases.
Pricing is quoted per project. Contact info@artificians.com for a quote.
Adding your content and pasting the widget snippet takes hours. A structured pilot runs ten working days.
By default it books into Neuaron’s own appointment list. Calendar, CRM and management-system integrations, such as Odoo, are scoped with Artificians per project.
Artificians builds and supports Neuaron. Contact: info@artificians.com.
Tell us your sector and your 30 most common questions. We will show you how Neuaron would answer them.
Request a demo → Visit neuaron.com Voice AI solutions